Frequently asked questions
It is a legal and discreet way to motivate your team: when employees have clear donations, they dedicate themselves more, the service improves visibly, customers leave more positive reviews, and the venue's rating and popularity grow.
On Grato's side, gamification elements encourage customers to thank employees more often and more consistently.
Usually near the payment point: the cashier, service counter or reception desk.
That way, the customer sees the QR right after the main payment, without awkward requests from the team.
It can work either way.
In the standard business setup, there is one QR at the payment counter.
If you want, you can also activate personal profiles for employees.
The customer pays for the service as usual, then scans the QR and makes a separate donation payment for the professional.
It only takes a few seconds.
After the donation, we suggest that the customer leaves a review and send them to the platform you choose.
This helps increase the volume of positive reviews and strengthen your venue's reputation.